Â
Personal Information: When users register on TonaBank, we collect basic personal details such as name, email address, and optionally, profile pictures.
Bank Information: We collect information provided by campaign creators, including campaign descriptions, goals, and supporting media content.
Donation Information: For donation processing, we collect payment details such as credit card information or payment gateway credentials.
Usage Data: We may collect non-personal information related to user interactions with the platform, such as IP addresses, browser type, and device identifiers.
Â
Ensuring the security of your information
User Accounts:Â We retain user account information for as long as the account remains active or until the user requests its deletion.
Campaign Data:Â Campaign information is retained for a reasonable period after the campaign's conclusion to facilitate auditing, reporting, and dispute resolution.
Donation Records:Â Donation records are retained for compliance purposes and may be stored for a period required by applicable laws or regulations.
Is any information shared with external parties?
Â
No, we do not sell, trade, or otherwise transfer users' personally identifiable information to outside parties without explicit consent.
Exceptional Circumstances: We may disclose user information in response to legal requirements, enforcement of policies, or protection of rights, property, or safety.
Duration of information retention
User Accounts: We retain user account information for as long as the account remains active or until the user requests its deletion.
Bank Data: Campaign information is retained for a reasonable period after the campaign's conclusion to facilitate auditing, reporting, and dispute resolution.